The banking industry landscape has continued to evolve along the blazing path of technology with every stage of it throwing up varying inconveniences for the banking and financial services consumers. Against the earliest presumption that the advent of technology would eliminate the challenges that came with armed chair banking, banking customers have continued to experience unprecedented dissatisfaction with banking services.
The Association of Corporate Affairs Managers of Banks, ACAMB took the initiative to put these experiences before Stakeholders at the 3rd edition of the annual Stakeholders Conference held Thursday at the Bankers house, Adeola Hopewell, Lagos.
Like the past two editions, ACAMB, in this edition themed; “Building Bridges: Collaborative Solutions for a Trusted Banking and Financial Services Experience”, once again registered their mission and mandate in the Nigerian banking and finance industry. The President of ACAMB Rasheed Bolarinwa stated this clearly in his welcome speech when he said; “In a world where the financial landscape is continually evolving, our mission in ACAMB and the larger banking and financial sector remains clear: to foster transparency, prioritize consumer welfare, and champion industry excellence.”